Last updated: 2 September 2026
This is a translation for your convenience. Where this translation and the Dutch text differ, the Dutch text prevails. Dutch text →
Ordered today, shipped today
Ordered Mon–Thu before 14:00 or Friday before 12:00, and in stock? Then your parcel leaves the same day.
Free shipping
From a certain order amount you pay no shipping costs. The threshold depends on where your order is going:
| Destination | Free from |
|---|---|
| Benelux, Germany and France | € 99 |
| Other European countries and the United Kingdom | € 199 |
| All other countries | € 499 |
Free shipping does not apply in combination with super-sale, discounted and Black Friday items.
Shipping costs
Below the threshold we charge a flat rate per order up to 30 kg — how much you order within that does not matter:
| Country | Rate |
|---|---|
| Belgium | € 9,95 |
| Netherlands | € 9,95 |
| Luxembourg | € 9,95 |
| Germany | € 9,95 |
| France | € 11,95 |
| United Kingdom | € 12,95 |
| Denmark | € 14,95 |
If you ship to a country not listed, we calculate the rate in the last step of the ordering process, before you pay. For extra large or heavy items — a full exhaust, a set of wheels — a surcharge may apply; you see that too before checking out.
Delivery time
If you order Monday to Thursday before 14:00, or on Friday before 12:00, and the item is in stock, your parcel leaves the same day. Within the Benelux you usually have it the next working day; to other countries it takes one to three working days longer.
Some parts are not in our shop but with our suppliers. We fetch those for you, which can take one to a few extra working days. On the product page you see per item whether it is available right away.
Tracking your order
As soon as your parcel is registered you receive a confirmation with a track & trace link. You can also always check the status under my orders.
- 1Your order is confirmed and being prepared.
- 2The parcel is registered with UPS — you receive the tracking link.
- 3On its way: the carrier scans your parcel at every depot.
- 4Delivered, or ready at a pickup point nearby.
Shipping partner
We ship all our parcels with UPS, to every country. You receive your tracking link in your shipping confirmation.
Not at home or wrong address
- If you are not at home, the carrier tries again or leaves the parcel at a pickup point nearby. You will read that in the track & trace email.
- Is your address wrong? Let us know as soon as possible via info@gear2win.com. As long as the parcel has not been registered yet, we will change it.
- If a parcel comes back to us undeliverable, we contact you about a new shipment or a refund.
Damage or wrong item received
Report damage or a wrong item within seven days of receipt via info@gear2win.com, preferably with a photo. We sort it out at no cost to you. If you simply want to return your order, see returns & exchanges.
Frequently asked questions
When will my parcel arrive?+
I have ordered but have no tracking link yet.+
Can I still change my address?+
Do you ship to pickup points?+
Questions?
Email us at info@gear2win.com or call +32 11 87 37 66. On working days we usually reply the same day. The shop in 3920 Lommel is open:
| Day | Hours |
|---|---|
| Monday – Friday | 10:00 – 12:00 and 13:00 – 18:00 |
| Saturday | 10:00 – 16:00 |
| Sunday | closed |
Did not find your answer?
Send us your order number and where you are stuck — then we will sort it out together. Shipping is handled by UPS, payments via Mollie.
Email customer service →