Returns and Exchange

Customer satisfaction is our number one priority at Gear2win and we show that with our  flexible returns/exchange policy. If it doesn’t fit, you don’t like it, you’ve ordered the wrong thing or the goods are faulty or damaged, we will refund or exchange your order.

Goods can be returned up to 30 days from purchase date. As long as the item is not fitted, used, damaged, has all original tags/barcodes attached, and is kept in its original packaging we will refund or exchange your purchase. Customer is responsible for shipping charges except if you receive damaged goods or we have sent you the wrong items, we will replace them and you will not be responsible for the shipping charges. 

Please send all return/exchange to:

GEAR2WIN – Returns
Lodewijk de Raetsstraat 62
3920 Lommel
Belgium

Download the return form

Make sure you fill in the return/exchange form by downloading here and send it with your return/exchange.

To assist customers in the UAE and South Africa please use the relevant return address's below:

For UAE use:

SRG Motorsports - Gear2win Returns
5 Adden Street
Ras Al Khor - Industrial 1
Dubai - United Arab Emirates

Download the return form for UAE (Dubai) here:

For South Africa use:

Gear2win - Returns
Rosewood complex Unit 120
53 Berger Road
Vorna Valley, Midrand 1686
South Africa

Download the return form  for South Africa here:

You can contact the Customer Service line (English, French, Dutch, German): +3211873766 or by e-mail: customer@gear2win.com

 

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